How quickly do you respond to calls in Atlantic Highlands?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Atlantic Highlands the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
We give every Atlantic Highlands customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Atlantic Highlands, NJ?+
We hold an active NJ contractor license and full insurance coverage, and we'll provide proof of both on request — most Atlantic Highlands customers ask, and we expect that.
What emergency roofing services are available in Atlantic Highlands?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Can you help with my storm damage insurance claim?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Atlantic Highlands customers say this cuts weeks off their claim process.
What's the typical timeline for a replacement?+
Most residential replacements in Atlantic Highlands take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Do you offer a warranty on your roofing work?+
Every Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Atlantic Highlands?+
Yes, we perform pre-purchase and pre-listing inspections throughout Atlantic Highlands with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
What's your full service area in Atlantic Highlands, NJ?+
Beyond Atlantic Highlands, our crews regularly service the surrounding Atlantic Highlands, NJ area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
